I’m very satisfied with the service that I have received and my agent is wonderful

Friendly, helpful people.

Prompt responses with accurate information. Providing the best coverage for the lowest available premiums. Friendly service.

Every time I call to speak with Robin she gets my questions answered but she also really takes the time to see how me and my family are doing. I’ve never met her face to face but I feel like we’ve been friends for years

Being very good about guidance with my claim and looking out for my interests above your own. I realize that you forego some benefits with larger claims, but it didn’t interfere with you guiding me in a noble way.

Low insurance premiums

You guys reexamined my my current insurance policy and found the best policy and company to save me money while having the same policy

The professional one-on-one service and the variety of services offered.

First and foremost you made your services available to me when the company I use for home and auto insurance refused to insure my business. Second, it was easy to renew my coverage.

Thank you for the survey and I am more than happy to share my thoughts and feelings. Charlotte Insurance has always been available, responsive and attentive to all of our needs. The Account managers all the way to the latest in Ms. Anna Sage have gone over and beyond in accommodating the complexity of my accounts in LLC./account settings originally which affected set up but also Start and Renewal dates and making sure that we had the best rates and policies. Thank you and I would definitely recommend Charlotte Insurance in the future.